Shipping policy

At Hale, we are committed to delivering your order efficiently and reliably across the European Union.


Shipping Regions

We currently ship to all countries within the European Union.

At this time, we do not offer worldwide shipping outside the EU. We are continuously working to expand our reach in the future.


Order Processing

All orders are processed from our warehouse in Sweden within 1–2 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a confirmation with tracking details.


Estimated Delivery Times

Delivery times may vary depending on your location and courier service:

  • Sweden: 1–3 business days
  • European Union: 3–7 business days

Please note that delivery times are estimates and may be affected by external factors such as carrier delays or peak periods.


Additional Information

  • Orders are shipped from our Sweden-based warehouse
  • Shipping times begin once your order has been processed and dispatched
  • Hale is not responsible for delays caused by couriers or customs procedures (if applicable)

Contact

If you have any questions regarding shipping, please contact our support team for assistance.